Tuesday, 17 July 2018, 08:30 – 12:30
IBM Corporation, United States
Usability testing is an essential skill for usability practitioners—professionals whose primary goal is to provide guidance to product developers to improve the ease of use of their products. It is by no means the only skill with which usability practitioners must have proficiency, but it is an important one. Surveys of experienced usability practitioners consistently reveal the importance of usability testing.
The goal of this tutorial is to provide an introduction to the practice of usability testing, including some discussion of the concept of usability and the history of usability testing, various goals of usability testing, and running usability tests.
At the end of the course, attendees will know the history of usability testing, different types of usability tests, and how to execute a usability test.
The content of the tutorial is:
The course will likely be of interest to a wide variety of attendees, but will be especially useful to usability practitioners who conduct or are planning to conduct usability tests.
Dr. James R. (Jim) Lewis, Ph.D., CHFP
James R. (Jim) Lewis graduated with an M.A. in Engineering Psychology in 1982 from New Mexico State University, and received his Ph.D. in Experimental Psychology (Psycholinguistics) from Florida Atlantic University in 1996. He has worked as a human factors engineer and usability practitioner at IBM since 1981. He has published influential research on the measurement of perceived usability, use of confidence intervals, and sample size estimation for usability studies. He is co-editor in chief of the Journal of Usability Studies, on the editorial boards of the International Journal of Human-Computer Interaction and Voice Interaction Design, and wrote the chapter on usability testing for the 3rd and 4th editions of the Handbook of Human Factors and Ergonomics (2006/2012). He is the author of "Practical Speech User Interface Design" (2011) and co-author (with Jeff Sauro) of "Quantifying the User Experience" (2012/2016). He is a BCPE Certified Human Factors Professional, an IBM Master Inventor with 91 US patents issued to date, a member of the Human Factors and Ergonomics Society, and a member and past-president of the Association for Voice Interaction Design.